The Connected Visitor Economy September 2019
The Future of Travel is Personalisation at Scale
Authored by Amadeus
PATA members: Complimentary
Chapter members: Complimentary
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The travel industry has changed monumentally over the past decade, with the rise of meta-search websites and sharing economy services like Airbnb giving travelers more control and choice than ever before. Yet this is nothing compared to the changes that are coming as technologies like mobile, AR, AI and VR become mainstream.
One thing that’s certain is that the pace of change is accelerating. Against this backdrop, every part of the travel industry will need to fundamentally change their approach to innovation – making it a continuous process.
Find out what trends are shaping our industry, and how to stay ahead of the innovation curve from this latest VE Bulletin.