The Connected Visitor Economy October 2015
Arresting the Declining Level of Customer Service in Mature Markets
Authored by Qooco
PATA members: Complimentary
Chapter members: Complimentary
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The October 2015 edition of the VE Bulletin, written by David Topolewski, CEO of Qooco, examines the declining level of customer service in mature markets and explores alternative ways of improving the level of service in the hospitality industry in a sustainable and affordable way.